Action And Key Service

  • GENERAL
    • Action and keys removed from the piano.
    • Labor allowance for up to 4 hours of cleaning and service as described.
    • Additional 30 minutes labor allowed for addressing any items found in need of attention during inspection.
      • Estimate provided and prior authorization obtained, if there is more time needed. 
    • Includes $15.00 allowance for parts and materials needed for minor repairs.
      • Estimate provided and prior authorization obtained, if more parts needed.
    • Typically allowances include time and material for making 5 or 6 minor repairs with no added charge.
  • ACTION
    • The action is a complex system with several screws, springs, wood and felt parts that make 88 notes.
    • Removing debris by thoroughly dusting and vacuuming can improve performance.
    • The action is visually inspected, for detailed evaluation.
    • Repairs made per time and material allowance.
  • PIANO KEYS
    • Each key removed from the piano.
    • individually cleaning each key improves movement.
    • Each key is visually inspected for worn felts, wear caused by friction, alignment issues etc.
    • Address minor key issues, per the allowance for time and material.
  • KEY BED
    • Removing the keys exposes the area underneath.
    • Cleaning and vacuuming this area can improve performance.
    • While exposed the rail pins and felt bushings are easy to inspect.
    • Address minor key bed issues, per the allowance for time and material.
    • This is a good time to consider replacing the center and front rail bushings, the materials are reasonable and the extra labor is minimal while the piano is apart. (see package pricing)
  • ADDITIONAL INFORMATION
    • Work is typically done on site in the same day. 
    • Occasionally completing work at our repair facility is a better option.
    • Action and Keyboard Service maybe a cost-effective way, for addressing several minor repairs that would otherwise be expensive, due to the labor involved, to remove piano parts, to reach an item needing attention. 
    • Accumulated dust and debris can hinder the pianos performance. Simply dusting and vacuuming moving parts often provides a noticeable improvement in the way a piano performs.